GPS Not Working For OptiSurface Cloud

Last Updated: 22 Mar 2017         For: OptiSurface Designer V2.4+

Issue: 
I’m trying to utilize the iPad function for the cloud based link but am not getting any connection other than the Optisurface Cloud page with the circle spinning continuously on screen on both my iPad and iPhone.

Answer:
If your having problems viewing the Designs, make sure you have you web browser not in Private Browser Mode. 


If you wish to use the GPS for a moving map display, make sure you have your GPS available to your web browser. Eg iPhone Settings > Privacy > Location Services > ON & iPhone Settings > Privacy > Location Services > Safari Websites > While Using The App.




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