Error Code 2: OSD Activation Failed

Problem:
I tried activating OSD and was prompted with and error message: Error Code 2: OSD Activation Failed.

Issue:
You computer or your company firewall is blocking communication with the OptiSurface Licence server.

Solutions: 
Adjust the firewall settings so that OptiSurface Designer can speak with outside world. 
If the company firewall is the problem and your using a laptop you can get the computer into the internet with another method (eg wireless access at home or USB dongle) then try again. 

If you're still stuck, just give us a call, we can talk by phone and give you some codes.


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