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Credit Charge for New XYZ File

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Ed Foronda
Updated 4 months ago
Question

If I use a New XYZ file to Import into OSD for the same Area. Will it charge me again when I want to Export or do the Analysis?

Answer

Yes, it will because it is a NEW osd file. The fact that you have paid for a design is only stored in the other osd file. However, if you make an honest mistake we are happy to re-credit you. Just email us at support@optisurface.com with the details.



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