Import Error for xyz File Due to Encoding Format

Ed Foronda

Updated 4 months ago

Issue:

OptiSurface Designer shows an error when importing xyz file. Error says:

"Sorry but OptiSurface Designer is having problems reading the numbers on line 1 or 2.
Please check the file and try again."
Image: https://optisurface.uservoice.com/assets/189453892/Error.png

Image: https://optisurface.uservoice.com/assets/189453892/Error.png

The image below shows the xyz file opened in a text editor application like notepad.
Image: https://optisurface.uservoice.com/assets/189453910/xyz.png

Image: https://optisurface.uservoice.com/assets/189453910/xyz.png

Solution:

Open the file using a text editor like Notepad and go to File > Save As > select ANSI for Encoding.
Image: https://optisurface.uservoice.com/assets/189453946/ANSI.png

Image: https://optisurface.uservoice.com/assets/189453946/ANSI.png

Import the saved file using OptiSurface Designer and it should import without having the error previously shown.
Image: https://optisurface.uservoice.com/assets/189453952/ExistingTopography.png

Image: https://optisurface.uservoice.com/assets/189453952/ExistingTopography.png

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Import Error for xyz File Due to Encoding Format