www.optisurface.com

OptiSurface Support Center

Search for any help questions or topics.

File Cannot Be Opened From USB/Network Devices

Avatar
Ed Foronda
Updated 4 months ago
Last Updated: 23 April 2014          For OptiSurface Designer V1.4 and up


Problem

OptiSurface Designer crashes when opening .osd file from another computer. It can be opened in my colleague's computer, but it crashed in mine.

Solution

We've had experience OSD crashing when opening files from a network drive and USB drives.  Please copy the file to your computer hard drive (drive C) and try opening the osd file again.



Did this answer your question?
😞 😐 😃