OptiSurface Designer Freezes On Importing a Survey

Ed Foronda

Updated 5 months ago

Last Updated: 15 January 2014 For OptiSurface Designer V1.4 and up

Problem

OptiSurface Designer is always hanging up after import of a survey.

Solution

There might be issues with the Hardware Graphics Acceleration option of OptiSurface Designer, please turn it OFF as shown below. Remember to restart OptiSurface Designer for this change to take effect.

For OSDv1.4
Image: https://optisurface.uservoice.com/assets/189752746/OSDv1.4.png

Image: https://optisurface.uservoice.com/assets/189752746/OSDv1.4.png

For OSDv2.0
Image: https://optisurface.uservoice.com/assets/189752752/OSDv2.png

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OptiSurface Designer Freezes On Importing a Survey